How to modify or cancel an order?


For simplicity, you can not modify an order, you must cancel it and create a new one.

To cancel an order,

  1. Access your account.
  2. In the section "My orders", click on the order to cancel.
  3. In the "Add a message" tab, request the cancellation of your order.

Upon cancellation of your order, we proceed to refund.

IMPORTANT: An order can only be canceled if it has not been shipped yet.